RiverSource Distributors, Inc. and Ameriprise Financial Services, Inc., the fund’s affiliated distributors, strive to provide their clients with outstanding service that leads to long-term relationships. As part of the firm’s risk control framework, Ameriprise Financial, Inc., the parent company of the distributors, maintains a firm-wide Business Continuity Program which addresses all business units. The Business Continuity Program is designed to enable Ameriprise Financial to respond to events of varying scope that could interrupt normal operations.
The Ameriprise Financial business continuity plans address the loss of an area, building, staff, data, systems, and/or telecommunications. These plans are updated as needed and are subject to testing, evaluation, and senior management review on an ongoing basis. The Ameriprise Financial Business Continuity Planning Program Office oversees these plans and coordinates the activities of key people across the business to implement plans when needed.
Under most scenarios, we expect to continue doing business and resume operations with minimal service impacts. However, under certain scenarios, the time that it takes us to recover and to resume operations may be significantly increased depending on the extent of disruption to our systems and the number of personnel affected.