COVID-19 Protections for insurance policy and annuity contract holders

Many people across the nation are experiencing challenges related to the COVID-19 pandemic. Helping our clients navigate these unprecedented times is our top priority.

RiverSource is following state directives to provide certain protections to policyholders who are able to demonstrate financial hardship as a result of the COVID-19 pandemic and will work with those impacted to help support clients during this time.

If you have questions about your state’s directives or need additional time to make your payment and would like to better understand the options available to you, please contact a RiverSource client service representative at 1-800-862-7919 (National) or 1-800-541-2251 (New York) for assistance.


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This information is for a general audience and is not intended to address individual financial situations or needs. RiverSource Life Insurance Company/RiverSource Life Insurance Co. of New York does not provide investment advice.

Annuity and insurance products are issued by RiverSource Life Insurance Company, Minneapolis, Minnesota, and in New York only, by RiverSource Life Insurance Co. of New York, Albany, New York. Variable products are distributed by RiverSource Distributors Inc., Minneapolis, Minnesota.